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In purchasing this product you are agreeing to our terms and conditions as listed below.

Cancellations and Refunds

Places on our courses are non-refundable as we keep our group sizes small to ensure your learning experience is maximised. Please ensure that you are available at the date and time stated before booking your place.

We have to, from time to time, change the time and date of our course or seminar presentations. If that occurs you will be contacted as soon as possible and if you are unable to take your place because of this a full refund will be made available or equivalent credit will be granted against another course or presentation of the course changed.

Information Technology Issues

By purchasing your place on any of these courses or seminars you are certifying that you have an internet connected computer with access to the World Wide Web with a download speed of not less than 8Mbit/s (Slower speed connections may work but the achieved video and audio quality may not be sufficient to allow you to fully benefit from the session). Further, you are certifying that you have a suitable audio and video facility comprising a working web cam, speakers and a microphone or headset and are conversant with their usage. Information technology failure issues with your equipment and/or internet connection are not grounds for a refund in any form.